How Softree Transformed Hospital Operations with AI Agents,
Microsoft Copilot & Power Platform
Discover how Softree helped a multi-specialty healthcare provider reduce administrative effort by 58% and accelerate patient scheduling by 46% using AI Agents and Microsoft Power Platform.
Business Process Challenges
A leading multi-specialty healthcare provider struggled with disconnected hospital systems, manual patient scheduling, fragmented referrals, discharge delays, and increasing administrative workloads. Rising patient volumes made it difficult for clinicians and administrative teams to coordinate care efficiently while maintaining high-quality patient experiences.
Our Strategic Approach
Softree designed an AI-powered healthcare operations platform built with Microsoft Copilot Studio, Azure OpenAI, Power Apps, Power Automate, Dataverse, Power BI, and Microsoft Entra ID. Intelligent AI Agents automated patient scheduling, referral management, discharge planning, care coordination, and follow-up workflows while providing real-time operational insights.
Our Engineering & Delivery Process
Our structured project delivery approach takes you from discovery and planning to development, testing, and deployment, ensuring quality, transparency, and predictable outcomes at every stage.
Discovery & Architecture
Deep-dive technical audit of existing systems, security baselines, API mapping, and comprehensive cloud target blueprinting.
UX & System Prototyping
Role-based user journeys, wireframing, high-fidelity clickable Figma prototypes, and API contract specifications prior to build.
Agile Sprint Engineering
Modular development sprints delivering clean, shippable code with automated CI/CD pipelines and continuous testing.
QA & Security Hardening
End-to-end regression suites, cross-device verification, load stress audits, and penetration testing for enterprise resilience.
Production Launch & Scale
Zero-downtime blue-green production deployment, real-time telemetry, administrator training runbooks, and ongoing SLA support.
Explore the Solution Through visuals
What changed for the client.
Within eight months, the healthcare provider achieved a 58% reduction in administrative effort, 46% faster appointment scheduling, 52% faster referral processing, 43% quicker discharge planning, 65% faster patient follow-ups, and a 35% increase in clinician productivity. The solution established a scalable, AI-driven digital healthcare ecosystem supporting continuous operational improvement.
The numbers behind the rollout.
The full integration layer.
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Build faster with a reliable offshore engineering partner.
Partner with Softree to accelerate product delivery, modernize enterprise systems, and scale with confidence.
What we offer
Offices
Bengaluru
11th Floor, Prestige Tech Park, Platina 2 · Outer Ring Rd, Kadubeesanahalli · Bengaluru, Karnataka 560087, India
Cuttack
PLOT B6-1628, SECTOR-10, CDA · Cuttack, Odisha 753014 · India
San Francisco
San Francisco, CA 94108 · United States
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